TERMS AND CONDITIONS

1. GENERAL

Before using our website, please read these Terms and Conditions carefully. By registering a Player Account with the website you (Player) agree and confirm your consent with the Terms and Conditions.

The Service and the Website are owned and operated by Boomerang N.V., a limited liability company registered in Curaçao with company registration number 158509, and its registered address at Zuikertuintjeweg Z/N (Zuikertuin Tower), Willemstad, Curaçao (“Company”). Gamix.io is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros and operates under License No. ALSI-152406018-FI2. gamix.io has passed all regulatory compliance and is legally authorized to conduct gaming operations for any and all games of chance and wagering. The Company has a subsidiary, Trustgreen LTD, which acts as a paying agent for Boomerang N.V., with its registered address at Avlonos, 1, Maria House 1075, Nicosia, Cyprus, and registration number HE 455172. Triangle Tech OÜ, a legal entity incorporated in Estonia under registration number 16710711, with its registered office located at Harju maakond, Tallinn, Kesklinna linnaosa, Pärnu mnt 105, 11312, Estonia, also serves as a payment agent for Boomerang N.V.

2. CHANGES TO TERMS AND CONDITIONS

The Casino reserves the right to make unilateral changes to these Terms and Conditions when necessary. We will do our best to notify our players of any significant changes by email. However, we encourage all players to regularly visit this page and review for any potential updates.

3. WHO CAN PLAY

The Casino only accepts players from countries and regions where online gambling is legally permitted. It is the player's sole responsibility to be informed about the gambling laws and regulations of their jurisdiction before placing bets on the website.

The Casino strictly accepts adult players (minimum age of 18) and those who have reached the legal age for online gaming according to the laws of their place of residence. It is the player's sole responsibility to verify the age requirements for online gambling in their jurisdiction.

You are fully and solely responsible for ensuring that your participation in the games does not violate any applicable laws. Depositing real funds and playing for real money is subject to the laws of your country, and it is your responsibility to comply with those regulations.

Players identified as underage will forfeit their accrued winnings to the Commission.

The Company reserves the right to ask for proof of age from the player and limit access to the Website or suspend the Player Account to those players who fail to meet this requirement.

The Casino may refuse to register a person as a player in an authorized game under a name or account name that is obscene, indecent or offensive.

Users from the following countries and their territories (“the Restricted Countries”) are not allowed to deposit and play real money games: Curacao - Dutch Caribbean Islands (Curacao, Aruba, Bonaire, St Martin, St Eustatius And Saba), France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia), Gibraltar, Israel, Jersey, Lithuania, Netherlands, Spain, Turkey, United Kingdom, United States of America, Greece, Belgium, Angola, Albania, Iraq, Jamaica, Uganda, Pakistan, Islamic Republic of Iran, Panama, Lebanon, Zimbabwe, Mauritius, Nicaragua, Yemen , Central African Republic, Côte d'Ivoire, Sudan, Liberia, Syrian Arab Republic, Italy, Cayman Islands, Somalia, Congo, Korea, Eritrea, Haiti, Sierra Leone, Ethiopia, Myanmar, South Sudan, Burkina Faso, Libya, Mali, Barbados, Rwanda, Puerto Rico, Hawaii, Czech Republic, Georgia, Serbia, Ukraine, Portugal, Estonia, Afghanistan, Åland Islands, American Samoa, Andorra, Antarctica, Antigua and Barbuda, Argentina, Aruba, Bahamas, Bangladesh, Botswana, Bouvet Island, British Indian Ocean Territory, Brunei Darussalam Brunei Darussalam, Bulgaria, Cabo Verde, Cambodia, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Costa Rica, Croatia, Curaçao, Djibouti, Dominica, Ecuador, Egypt, El Salvador Equatorial Guinea, Falkland Islands (Malvinas), Faroe Islands, Fiji, Gabon, Gambia, Greece, Greenland, Grenada, Guam, Guatemala, Guernsey, Guinea-Bissau, Heard Island and McDonald Islands, Holy See (Vatican City State, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Isle of Man, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Liechtenstein, Macao, Madagascar, Malawi, Malaysia, Maldives, Marshall Islands, Mauritania, Micronesia, Monaco, Mongolia, Montenegro, Montserrat, Namibia, Nauru, Nepal, Norfolk Island, Northern Mariana Islands, Oman, Palau, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Puerto Rico, Qatar, Romania, Saint Barthélemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, San Marino, Sao Tome and Principe, Saudi Arabia, Seychelles, Singapore, Sint Maarten, Solomon Islands, South Georgia and the South, Sandwich Islands, Sri Lanka, Suriname, Svalbard and Jan Mayen, Turkmenistan, Tuvalu, United States Minor Outlying Islands, Uruguay, Vietnam, Virgin Islands, Western Sahara, Zambia. The Casino cannot guarantee successful processing of withdrawals or refunds in the event that player breaches this Restricted Countries policy.

4. AVAILABILITY OF GAMES

Please bear in mind that some games may be unavailable in certain jurisdictions, as required by the policies of game providers which may change from time to time.

Using VPN to bypass provider’s block is strictly prohibited and may lead to confiscation of winnings.

5. Absolute Restriction

NetEnt will not permit NetEnt Casino Games to be supplied to any entity that operates in any of the below jurisdictions (irrespective of whether or not NetEnt Casino Games are being supplied by the entity in that jurisdiction) without the appropriate licenses. Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, Switzerland, United Kingdom, United States of America.

6. Blacklisted Territories

All NetEnt Casino Games may not be offered in the following territories: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, Ecuador, Ethiopia, France, Ghana, Guyana, Hong Kong, Italy, Iran, Iraq, Israel, Kuwait, Latvia, Lithuania, Mexico, Namibia, Nicaragua, North Korea, Pakistan, Panama, Philippines, Portugal, Romania, Singapore, Spain, Switzerland, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, United Kingdom, United States of America, Yemen, Zimbabwe.

6.1 In addition to the jurisdictions set out in paragraph 2, Planet of the Apes Video Slot must not be offered in the following territories: Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine.

6.2 In addition to the jurisdictions set out in paragraph 2, Vikings Video Slot must not be offered in the following jurisdictions: Azerbaijan, Cambodia, Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, United States of America.

6.3 In addition to the jurisdictions set out in paragraph 2, Narcos Video Slot must not be offered in the following territories: Indonesia, South Korea.

6.4 In addition to the jurisdictions set out in paragraph 2, Street Fighter Video Slot must not be offered in the following territories: Anguilla, Antigua & Barbuda, Argentina, Aruba, Barbados, Bahamas, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Chile, Clipperton Island, Columbia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Martinique, Mexico, Montserrat, Navassa Island, Paraguay, Peru, Puerto Rico, Saba, Saint Barthelemy, Saint Eustatius, Saint Kitts and Nevis, Saint Lucia, Saint Maarten, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Korea, Suriname, Turks and Caicos Islands, United States of America, Uruguay, US Virgin Islands, Venezuela.

6.5 In addition to the jurisdictions set out in paragraph 2, Fashion TV Video Slot must not be offered in the following territories: Cuba, Jordan, Turkey, Saudi Arabia.

6.6. Universal Monsters (Dracula, Creature from the Black Lagoon, Phantoms Curse and The Invisible Man) may only be played in the following territories: Andorra, Austria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Cyprus, Finland, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Russia, San Marino, Serbia, Slovakia, Slovenia, Turkey and Ukraine.

Players from Canada are not eligible to play the games from NYX.

7. Accepted Currencies

The website allows playing with the following currencies: EUR, USD, AUD, NZD, CZK, HUF, PLN, CAD, NOK, BTC, BCH, LTC, ETH, XRP, DOG, USDT.

8. Fees And Taxes

Players are fully responsible for paying any applicable fees and taxes on their winnings in accordance with the laws of the jurisdiction in which they reside.

9. Game Rules

By accepting these Terms and Conditions, you confirm that you are aware of and understand the rules of the games available on the Website. It is your responsibility to acquaint yourself with the theoretical payout percentage of each game at your own discretion.

10. Disclaimer Of Liabilities

By accepting these Terms and Conditions, you acknowledge that gambling can result in financial losses. The Casino holds no responsibility for any potential financial damage incurred through the use of the Website.

The Casino is also not liable for any hardware or software malfunctions, unstable or lost Internet connections, or other technical issues that may hinder access to the Website or disrupt gameplay.

In the rare event that a wager is confirmed or a payment is processed by us in error, the Company reserves the right to void all wagers affected by such an error, or to rectify the mistake by adjusting the wagers to reflect the correct terms that should have been in place at the time the wager was made.

If, due to a technical issue, human error, or any other reason, your Player Account is mistakenly credited with funds, bonuses, or winnings that do not belong to you, the Casino reserves the right to reclaim such amounts. If you have withdrawn these funds before the error is identified, the mistakenly credited amount will constitute a debt you owe to the Casino. In such cases, you are required to notify the Casino immediately via email.

The Casino, its directors, employees, partners, service providers shall not be held liable for: - Any interruptions to the Website or software, or for errors that prevent the proper functioning of the Website. - Any direct, indirect, incidental, special, or consequential losses, costs, or damages that may arise as a result of your use of the Website or participation in the games.

The Casino does not guarantee that the software or the Website will be suitable for your intended purpose, free from errors, or accessible without interruptions. The Casino is not responsible for any loss, costs, expenses, or damages—whether direct, indirect, special, consequential, or incidental—that may arise from your use of the Website or participation in the games.

You agree to fully indemnify and hold harmless the Casino, its directors, employees, partners, and service providers from any costs, expenses, losses, damages, claims, or liabilities of any kind that may occur due to your use of the Website or participation in the games.

Furthermore, you acknowledge that the Casino holds the final authority to determine if you have violated the Casino's Terms and Conditions, which could result in the suspension or permanent exclusion from the Website.

11. Use Of Player Account

Each player is allowed to create only one (1) personal account.

Creating multiple Player Accounts by a single player can lead, at the sole discretion of the Casino, to termination of all such accounts and cancellation of all payouts to the player. The player shall not provide access to their Player Account or allow using the Website to any third party including but not limited to minors.

Any returns, winnings or bonuses which the player has gained or accrued during such time as the Duplicate Account was active may be reclaimed by Us, and players undertake to return to Us on demand any such funds which have been withdrawn from the Duplicate Account.

The Website can only be used for personal purposes and shall not be used for any type of commercial profit.

You must maintain your account and keep your details up-to-date.

We reserve the right to make a phone call to the number provided in your user account, which at our own discretion can be a necessary part of the KYC procedure. Deposit or withdrawal that exceeds $10,000.00 (whether in a single transaction or series of linked transactions) may be terminated until the account is fully verified. We will make reasonable efforts trying to contact you regarding the withdrawal of the funds, but if we are not able to reach you (by email or phone) in two (2) weeks as from the date of the request for withdrawal, account will be locked, since you have failed to pass the KYC procedure.

12. Failure To Complete And Cancel Games

We strive to prevent technical issues, but sometimes they are unavoidable. Therefore, please be aware of the following:

The Casino is not liable for any downtime, server interruptions, delays, or other technical or political obstacles that may affect the operation of the Games, unless these issues are caused by intentional misconduct or gross negligence by the Casino, its employees, or representatives.

The Casino is not liable for any damages or losses—unless caused by deceit or gross negligence of the Casino, its employees, or representatives—that are considered or alleged to have occurred in connection with the Website or its content. This includes, but is not limited to:

Delays or interruptions in operation or transmission. Loss or alteration of data. Loss of communication or lines. If a Game is interrupted due to a system error, we will refund the amount you wagered on the Game by crediting your Account. Additionally, if credits were accumulated during the interruption, their monetary value will be added to your Account.

We will take all reasonable measures to ensure that the Central Information System enables your participation in the Games. In the event that a game is halted after a bet has been placed due to errors in the telecommunications system or your computer system, the game will either:

Continue from the exact point of interruption, or; If continuation is not possible, the game will be concluded, and your bet amount will be refunded by crediting your Account.

13. Anti-Fraud Policy

The Company has a strict anti-fraud policy and utilises various anti-fraud tools and techniques. If the player is suspected of fraudulent actions including, but not limited to:

• participating in any type of collusion with other players;
• development of strategies aimed at gaining of unfair winnings;
• fraudulent actions against other online casinos or payment providers;
• chargeback transactions with a credit card or denial of some payments made;
• creating two or more accounts;
• low risk roulette play where the player bets equal stakes for both black/red or even/odd covering 25 or more out of 37 numbers on the table. (Placing bets on black/red only covers 36 of 37 possible numbers);
• other types of cheating;
• or becomes bankrupt in the country of their residence, the Company reserves the right to terminate such a Player Account and suspend and/or cancel all payouts to the player. This decision is at the sole discretion of the Company and the player will not be notified or informed about the reasons for such actions. The Company also reserves the right and may be obliged to inform applicable regulatory bodies of the fraudulent actions performed by the player.

In the event of chargeback at the account, the casino reserves the right to:

• charge the player a sum equivalent to the players available balance funds in order to compensate damages and expenses suffered by an incurred as a result of chargeback;
• claim further damages and financial losses from the player by contacting them via one of the methods provided during the registration process (i.e. phone, e-mail, etc.);
• close player's personal account and/or discard all and any winnings gained as a result of such act or attempt to act.

The Casino has zero tolerance to advantage play. Any player who will try to gain advantage of casino welcome offers or other promotions agrees that Company reserves the right to void bonuses and any winnings from such bonuses, for the reasons of:

• use of stolen cards;
• chargebacks;
• creating more than one account in order to get advantage from casino promotions;
• providing incorrect registration data;
• providing of forged documents;
• any other actions which may damage the Casino;

The Casino reserves the right to close your Player Account and to refund to you the amount on your account balance, subject to deduction of relevant withdrawal charges, at Casino’s absolute discretion and without any obligation to state a reason or give prior notice.

To verify a player's account, the casino management requires documents (such as ID, payment methods, utility bills, etc.) to be provided in the Latin or Cyrillic alphabet. If a player cannot submit documents in these alphabets, the casino reserves the right to request a video verification, during which the player must display their documents.

The Casino reserves the right to retain payments, if suspicion or evidence exists of manipulation of the casino system. Criminal charges will be brought against any user or any other person(s) who has/have manipulated the casino system or attempted to do so. The Casino reserves the right to terminate and/or change any games or events being offered on the Website.

If you become aware of any errors or incompleteness in the software, you agree not to exploit them. Additionally, you are required to promptly report any such errors or incompleteness to the Casino. Failure to comply with these obligations may result in the Casino seeking full compensation for any costs incurred due to the error or incompleteness, including expenses related to the error and your failure to notify the Casino.

Any deposit has to be wagered 3 times (Player must place bets three times of their deposit amount) before the withdrawal of funds connected to this deposit is available. In case several deposits were made with no gaming activity, the player has to wager the total amount of these deposits prior to withdrawal. Otherwise the Casino has a right to charge a fee for the procession of deposit and withdrawal, which is at the sole decision of the Casino.

The casino is not a financial institution and thus should not be treated as such. Your account will not bear any interests and no conversion or exchange services will be offered at any time.

14. Depositing

The Website offers a variety of payment methods. They include VISA and MasterCard credit and debit cards, as well as various alternative payment methods. Please note that all payments with Paysafe are processed via the Company.

We recommend that the Cardholder retain a copy of transaction records, merchant policies and rules.

Contact our support team at [email protected] to inquire about the payment methods which are most favorable for your country of residence.

Using third party payments is prohibited. The transfer of funds between Online Player Accounts is forbidden. You must make deposits only from a bank account, bank cards, e-wallets or other payment methods that are registered in your own name. If we determine during the security checks that you have violated this condition, your winnings will be confiscated and the original deposit will be returned to the owner of the payment account. The Company is not responsible for the lost funds deposited from third party accounts.

Please note that the minimal amount of deposit is 20€ or an equivalent. The maximum amount of deposit depends on the payment method you decide to use and will appear when choosing the payment method.

15. Withdrawal Policy

The minimal amount for withdrawal is 20€ or an equivalent. The maximum amount for withdrawal depends on the payment method you use. If the requested amount exceeds the limit of a particular payment system, the amount will be withdrawn in installments.

The Casino reserves the right to check your identity prior to processing payouts and to hold any refund or withdrawals for the time needed to check your identity. In case you provide false or incompleted Personal Data, the withdrawal can be refused and the Player Account terminated, of which you will be informed by email. Reporting by the Casino to applicable regulatory bodies of actions performed by the player may be required.

The Website supports payouts via Original Credit Transfer (OCT) from Visa and via Payment Transfer from Mastercard. Additional requirements are that the respective credit card is not a corporate credit card and the card is issued in a supported country.

For Visa, the following countries are not supported: India, Japan, Korea.

For Mastercard, only the following countries are supported: Andorra, Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Luxembourg, Malta, Monaco, Netherlands, Norway, San Marino, Slovakia, Slovenia, Spain, Switzerland, Turkey, and the United Kingdom.

Please note that even for supported countries the Casino is not able to guarantee successful credit card payment processing in all cases, since banks issuing credit cards may block or reject such transactions at their own discretion.

The internal operating currency of the Website is Euro. Due to this fact, in case you transact in other currencies, the amount deducted from your credit card may be insignificantly higher than displayed at the time of transaction due to currency conversions on the side of your bank and/or the Casino's payment processing system.

All Bank Transfer payouts are in principle processed within three (3) banking days. Please mind that you will not be able to request a Bank Transfer for USD payouts.

You acknowledge that withdrawals via bank transfers can in exceptional cases be subject to additional charges by the intermediary banks. These charges remain outside the influence of The Casino and are in our experience limited to the equivalent of EUR 16.

The maximum withdrawal amount processed to a player is 2,500 € per week and 12,000 € per month, unless otherwise specified in the Terms & Conditions of a specific promotion. Exceptions may be made to players with a higher VIP level, if any, at the Casino’s sole discretion.

If you win more than €12,000, the Casino reserves the right to divide the payout into monthly installments of maximum €12,000 until the full amount is paid out.

All progressive jackpot wins will be paid in full.

Finally, please keep in mind the Casino is not a financial institution. Your account will thus not bear any interests and no conversion or exchange services will be offered at any time.

16. Refund Policy

A refund request will only be considered if it is requested within the first twenty-four (24) hours of the alleged transaction, or within thirty (30) calendar days if a Player alleges that another individual has accessed his/her Player Account.

If you have funded your account with a Credit Card we reserve the right to pay all withdrawal requests up to the total amount deposited as refunds against the purchases you have made. If your withdrawals exceed the total amount deposited, any excess amount will be paid to you via one of our alternative methods available.

Before a refund is processed all bonuses and winnings in your balance will be deducted prior to calculating the amount to be refunded.

In case any Credit Card purchases are considered to carry an unacceptable risk for security or legal reasons either by our Payment processors or by the Casino, we will initiate refunds for all such transactions back to the Сredit Сard, and notify all the appropriate authorities and parties.

All costs that may occur upon refund procedure are on the player.

17. DORMANT ACCOUNTS

An inactive (dormant) account is a Player Account which a player has not logged into or logged out of for twelve (12) consecutive months. If your Player Account is deemed to be inactive, the Casino reserves the right to charge a monthly administrative fee of €10 or the equivalent in another currency (or the current balance of your account, if less) as long as the balance of your account remains positive.

You authorise the Casino to debit this fee from your Player Account at the beginning of the month following the day on which your account is deemed inactive, and at the beginning of every subsequent month that your account remains inactive. The Casino will stop deducting the fee if the account balance is zero or if the account is reactivated.

18. EXPIRY PERIOD

You agree that any claim and/or cause of action arising out of or related to these Terms and Conditions or a service provided by the Casino must be filed within one (1) year after such claim or cause of action arose.

19. COMPLAINTS

You can reach out to our customer service team by following the instructions provided on the Website to submit any complaints about our services.

Complaints are initially handled by the support department, and if they cannot be resolved immediately, they may be escalated within the Casino's organization. You will be kept reasonably informed about the status of your complaint.

The Casino will only acknowledge complaints submitted by the account holder. You are not allowed to assign, transfer, or delegate your complaint to a third party. If a third party is involved instead of the original account holder, the Casino will dismiss the complaint.

In case of a dispute, you agree that the server logs and records will serve as the final authority in determining the outcome. If there is a discrepancy between what is displayed on your screen and the game server, the server's recorded result will take precedence. The Casino’s records will serve as the definitive source for determining the details and outcome of your participation in any gaming activity.

If we need to contact you regarding a dispute, we will use the contact details provided in your Player Account.

20. Non Transferability

You can not assign, pledge or transfer ownership under any title whatsoever to claims arising from these Terms and Conditions, the use of the Website or participation in the Games against the Casino without consent of the Casino. This prohibition is designed as a non-transferability clause ex article 83 paragraph 2 of book 3 of the Civil Code and includes the transfer of any assets of value of any kind, including but not limited to ownership of accounts, winnings, deposits, bets, rights and/or claims in connection with these assets, legal, commercial, or otherwise. The prohibition on said transfers also includes however is not limited to the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation and/or gifting in cooperation with a fiduciary or any other third party, company, natural or legal individual, entity in any way shape or form.

21. Arbitration

All disputes which may arise between you and the Casino including their successors in title under general or special title as a result of these Terms and Conditions or as a result of further agreements and other acts in connection with these Terms and Conditions shall be settled exclusively by arbitration in Cyprus and in accordance with Cyprus Civil Procedure Rules.

Copyright Disclaimer and Terms of Use

Copyright Notice

All materials on this website, including but not limited to text, graphics, images, videos, and audio files, are protected by copyright and other intellectual property laws. Any use, copying, distribution, publication, or modification of the content without prior written permission from the copyright holder is strictly prohibited.

Use of Materials

The user is allowed to use the materials of this website solely for personal, non-commercial purposes. Any use of materials for commercial purposes or with the intent to generate profit is prohibited without obtaining appropriate permission from the copyright owners.

Limitation of Liability

The Website is not responsible for any damages that may result from the use or inability to use this website and its materials. All materials are provided "as is" without any warranties, either express or implied.

Changes to Terms

The Website reserves the right to change these terms and conditions at any time without prior notice. Users are required to check this document periodically for updates.